Services

HP TRIM Implementation
Information Management Specialists’ resources have extensive experience and expertise with respect to the design, development and implementation of EDRMS solutions, especially with respect to TRIM Context and HP TRIM.

Information Management Specialists can provide highly skilled and accredited HP TRIM System Administrators to assist organisations implement or maintain HP TRIM to suit their specific needs and requirements.

HP TRIM Implementation Project Management
The implementation of HP TRIM solutions can sometimes be very complex and time consuming. Information Management Specialists’ resources have been actively responsible for the successful implementation of HP TRIM solutions for small, medium and large public or private sector organisations particularly within the last seven years.

Information Management Specialists’ project management resources are very adept at managing and coordinating the many varied facets of HP TRIM implementations from the selection of a suitable implementor all the way through to the required change management and training initiatives required to ensure the system is properly used and managed.  In fact, many organisations have benefitted in having Information Management Specialists act on their behalf to Project Manage their implementation/upgrade when these services are provided by a third party.

HP TRIM Health Checks and Post Implementation Reviews
If you have used HP TRIM for sometime, Information Management Specialists can conduct Health Checks of your system to ensure that it is still performing as intended.  The Health Checks cover both the Records Management side and the technical or “back-end” side of your implementation.

For those organisations who have had HP TRIM implemented for the first time or who have recently upgrade their implementation to a newer version, Information Management Specialists can check your system and report on whether it is running correctly and make recommendations on how to improve performance and usability.

HP TRIM Training
Information Management Specialists can conduct End User, Power User, Administrator, or Technical Administrator training onsite.  Information Management Specialists has many years experience in delivering, writing, and administering training in Australia and the USA.

Your training packages can be developed to your requirements.  Whether you require the training to be tailored specifically to your organisation or if generic training is all you require, Information Management Specialists can help you to achieve your required results.

EDRMS Help Desk Services
To enable companies to maintain and support their EDRMS applications, Information Management Specialists offers a dedicated Help Desk & Support services.

For an annual fee, the services incorporate monthly system technical and configuration health checks & reports, monthly user forums, user training and daily telephone or email system or user support as required.

Information Management Specialists works with all main HP TRIM Business Partners
Information Management Specialists has established good relationships with many of the established existing HP TRIM Business Partners.  While retaining the ability to remain independent, Information Management Specialists will be able to work harmoniously with your existing HP TRIM implementer to ensure that your project is delivered as required.